We are there for you!

If you have questions about your personal health, you can also contact one of our online doctors directly via smartphone, audio call, video call, live chat or e-mail.

Get a consultation now

It’s that easy

February 2, 2014
February 2, 2014

Medical specialty

Coose a medical specialty which could help you best.

Symptoms

To find the most suitable doctors, you can tell us your main symptoms.

Suggested specialists

We present you with a list of doctors who we think can best solve your problem.

Book consultation

You can choose the doctor who suits you best in terms of qualifications and fees.

Checkout

Pay for the consultation.

February 2, 2014
February 2, 2014

Meet the specialist

Depending on the agreement, you can now make an appointment with your doctor for the consultation or contact him directly.

Our promises to you

You are in safe hands

Via CatyCloud you can contact qualified doctors. These medical experts will give you a first assessment of your health and discuss with you how to proceed.

Your data is safe

All conversations are subject to medical confidentiality and will be treated accordingly.

You will get quick help

There are often long waiting times for an appointment with the doctor of your choice or you have to travel a long way. CatyCloud solves both problems: Speed and simplicity are our top priorities.

You have a choice

Often you only know doctors in your immediate neighbourhood. CatyCloud finds experts worldwide who can advise you in your mother language. You can choose your private doctor according to his or her qualifications and fees.

Select you desired channel

By Video Chat

In case you want the doctor to get a visual impression as well.

By Audio Call

For a confidential talk with the doctor of your choice.

By Live Chat

For a real-time dialogue with your doctor.

By e-mail

If you prefer to put your request in writing.

Why trust in CatyCloud?

Strictly confidential

All conversation content is subject to medical confidentiality. The information you provide is, of course, secure. It will not be passed on to third parties and will be used exclusively for the desired consultation.

Medical competence

All doctors offering the service on CatyCloud are licensed doctors whose professional qualifications have been independently checked in advance.

Get a consultation now

You can make an appointment with just one click.


Make an appointment

FAQs

Which doctors can I talk to?

Currently you can find dermatologists and pediatricians at CatyCloud. Soon we will extend the offer to general practitioners and psychologists.

In which cases can CatyCloud help me?

CatyCloud sees itself as the first point of contact for medical advice. During the consultation, the healthcare professionals concerned can get an idea of your condition and discuss further steps with you.

Treatment of seriously ill persons is not possible in this way. In these cases, be sure to contact an urgent care center near you.

How does CatyCloud guarantee qualified medical advice?

CatyCloud works exclusively with qualified, licensed professionals. The qualifications of the healthcare professionals involved are independently verified in advance.

In which languages can I use YourMediCall?

For each physician, the languages in which he or she can provide consultation are indicated. You can choose the doctor according to your preference.

Do I have to pay for the consultation?

Yes, you have to pay for the service. The amount of the fee is determined by the doctor and shown to you before the appointment is made.

Is my data/information secure?

The contents of the conversation are subject to medical confidentiality. Your information is protected, will not be shared, and will only be used for the purpose of the consultation.

Can prescriptions be written and/or medications prescribed?

Since consultation can also take place across countries, the question cannot be answered in general terms. It depends on the individual circumstances between patient and physician.